Delivery information

New equipment

New equipment includes free mainland UK delivery. The expected delivery arrangement and timing depend on the item and supplier. Please contact us before ordering if you need equipment by a particular date or require assistance with access or assembly.

Preloved equipment

You can purchase available preloved items online. Any delivery charge is shown at checkout before payment. Contact us if your location does not have a delivery option available.

Other locations and special arrangements

For islands, Northern Ireland or locations outside the free mainland UK service, ask us to confirm availability and any charge before purchasing. Home demonstrations and try-before-you-buy arrangements are available on selected equipment by agreement; they are not automatically included with every order.

Receiving your equipment

Tell us about steps, narrow access or other delivery requirements before ordering. If equipment arrives damaged, incorrect or incomplete, contact us promptly so we can help. Photographs and retained packaging can assist our investigation, but delay in reporting does not by itself remove your statutory rights.

We are an online and mobile business based in Wakefield. We do not have a public showroom or an unattended collection point.

Questions? Call 0113 460 1236 or email hello@yorkshiremobilitydirect.co.uk.

See our Returns & refunds and Warranty & aftercare information.